CourtCrew Privacy Policy

Last Updated: October 19, 2026

Penny Lane & Co LLC ("Penny Lane & Co," "we," "us," or "our") operates the CourtCrew mobile application and website (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By creating an account or using CourtCrew, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

CourtCrew is operated by Penny Lane & Co LLC, a Florida limited liability company.

Contact: rob@pennylanecollc.com

2. Information We Collect

Information You Provide to Us

  • Account information: name, email address, and password (or, if you sign in with Google or Apple, the basic profile information those services share with us).

  • Profile information: profile photo, city/location you enter, skill level, preferred sport, and bio.

  • Location: with your permission, we collect your precise device location to help you find nearby courts and players. You can disable location access at any time in your device settings, though some features won't work without it.

  • Messages and chat content: messages you send to other users through CourtCrew's in-app messaging and group chats.

  • Match and user content: match results, stats, court reviews and ratings, and photos or videos you upload (for example, match photos).

  • Purchase information: if you subscribe to CourtCrew Premium, we receive confirmation of your subscription status and payment history from Apple (via RevenueCat) or Stripe. We do not collect or store your full payment card number — payments are processed entirely by Apple's App Store or Stripe.

  • Communications: if you contact us directly (for example, by email), we keep a record of that correspondence.

Information Collected Automatically

  • Account and device identifiers: an internal user ID tied to your account, used to operate the app (for example, to keep you signed in and connect your data across devices).

We do not use third-party advertising networks or third-party analytics/tracking software in CourtCrew, and we do not use any of the information above to track you across other companies' apps or websites.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account

  • Provide core features: match tracking, court search, player matchmaking, messaging, ELO/skill ratings, and leaderboards

  • Process and manage your CourtCrew Premium subscription

  • Connect you with nearby courts and players based on your location

  • Communicate with you about your account, matches, or messages (including push notifications you've enabled)

  • Maintain the security of the Service and prevent fraud or abuse

  • Respond to your questions and support requests

  • Improve and maintain the Service

We do not sell your personal information, and we do not use it for third-party advertising.

4. How We Share Information

We share information only in the following circumstances:

  • With other users, as part of using the app: your profile information, skill level, match history, and messages are visible to other users as intended by the app's features (for example, players you message or compete against).

  • Service providers: we use trusted third-party providers to operate CourtCrew, including Firebase (authentication), Railway and Neon (hosting and database), Google Maps Platform (court search and location features), Stripe (web payments), and Apple/RevenueCat (iOS in-app purchases). These providers only receive the information needed to perform their function and are not permitted to use it for their own purposes.

  • Legal reasons: if required by law, legal process, or to protect the rights, property, or safety of Penny Lane & Co, our users, or others.

  • Business transfers: if Penny Lane & Co is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your information with third parties for their own advertising or marketing purposes.

5. Your Choices and Rights

  • Access and update: you can review and update most of your profile information directly in the app.

  • Location: you can turn off location permissions at any time in your device settings.

  • Push notifications: you can disable notifications in your device settings.

  • Delete your account: you can permanently delete your account at any time from the Profile screen in the app. This permanently removes your profile, matches, messages, and subscription information and cannot be undone.

  • Data requests: you can email rob@pennylanecollc.com to request a copy of your data or ask us to delete it.

For Users in the European Economic Area (EEA) and UK

If you are located in the EEA or UK, you have additional rights under the GDPR, including the right to access, correct, delete, restrict, or port your personal data, and the right to object to certain processing. You also have the right to lodge a complaint with your local data protection authority. Our legal basis for processing your information is generally your consent, our need to perform our contract with you (providing the Service), or our legitimate interests in operating and improving CourtCrew.

For California Residents

California residents have certain rights under the CCPA/CPRA, including the right to know what personal information we collect, to request deletion, and to opt out of the "sale" or "sharing" of personal information. Penny Lane & Co does not sell personal information.

6. Data Retention

We retain your information for as long as your account is active. If you delete your account, we delete your profile, matches, messages, and subscription data, except where we are required to retain certain records (such as transaction records) for legal or accounting purposes.

7. Children's Privacy

CourtCrew is not directed to anyone under the age of 18, and you must be at least 18 years old to create an account. We do not knowingly collect information from anyone under 18. If we learn that we have collected information from someone under 18, we will delete it.

8. Security

We take reasonable technical and organizational measures to protect your information, including encrypting data in transit (HTTPS). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International Users

CourtCrew is operated from the United States. If you use the Service from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date above, and where appropriate, through the app.

11. Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

Penny Lane & Co LLC Email: rob@pennylanecollc.com